- Supported Living & Floating Support
Supporting adults to live life to the full
Shalom Community Support Services exists to empower people with learning disabilities, autism, and mental health needs to live enriched, independent, and meaningful lives.
Through high-quality accommodation and personalised support services, we support individuals across Havering, Barking and Dagenham, Thurrock, East London, and the surrounding areas to achieve their goals, build confidence, and maximise their independence.
Whether providing round-the-clock support or a few hours each week, our approach is always person-centred, promoting dignity, choice, inclusion, and wellbeing. By tailoring our services to the unique needs, preferences, and aspirations of each person, we enable people to live the life they choose, participate fully in their communities, and reach their full potential.
- A friendly member of staff is always on call, day or night.
Empowering people to live enriched lives
“We support, enable and empower people to live their lives to the full.”
Good
CQC overall rating
24/7
Staff always on call
1:1
Allocated support worker
18+
Adults we support
Safe & supportive
Homes that promote wellbeing
- About Shalom
Care and support is at the core of what we do
At Shalom Community Support Services we provide both supported living and floating support for adults from the age of 18 who have mild, moderate or severe learning disabilities, mental health needs, autism and other conditions — including those who sometimes display behaviour that others may find challenging.
We create safe, welcoming homes that support people’s psychological, physical and spiritual wellbeing, and we work alongside each person to help them build independence and confidence.
Person-centred
Every client has a tailored support plan and their own allocated worker.
Trained, experienced staff
we invest continually in training and development.
Working in partnership
We take a multidisciplinary approach, working collaboratively with GPs, social workers, psychiatrists, behaviour therapists, and speech and language therapists to deliver the best care for our service users.
Why choose Shalom
The cornerstones of our care
A few of the things that make our support genuinely different.
Care
We create a safe environment that supports psychological, physical and spiritual wellbeing.
Support
Delivered through education, encouragement and enablement, guided by careful needs and risk assessment.
Equality & Diversity
We actively promote equality and diversity — among our staff and in the support we give others.
Experienced Staff
Ongoing staff training and development is a responsibility we take seriously, every single day.
- Who we support
Specialist support, tailored to each person
We support adults aged 18 and over across a range of needs, always starting from the individual.
Learning disabilities
Autism
Mental health needs
Behaviour that may challenge
Floating & outreach support
How it works
Our referral procedure
Prospective tenants are referred by professionals in the community — CPNs, social workers, GPs, psychiatrists, hospitals and day centres.
Referral
A professional refers a prospective tenant to us with their background and needs.
Assessment
We carry out a needs and risk assessment to make sure we’re the right fit.
Support plan
We build a personalised support plan with everyone involved in the person’s care.
Moving in
We support the person to settle into their own well-decorated, personalised room
In their words
What the people we support say
Prospective tenants are referred by professionals in the community — CPNs, social workers, GPs, psychiatrists, hospitals and day centres.
Get in touch
Make an enquiry or referral
Whether you’re a family member, a social worker or a healthcare professional, we’re happy to talk things through.
Contact details
Call us any time, or send a message and we’ll get back to you as soon as we can.
Phone
01708 200 161 | 07985 386720
info@shalomsupport.co.uk
Address
197 Mungo Park Road, Rainham, Essex, RM13 7PT United Kingdom
Open 24/7
There is always a member of staff on call, day or night.
Send us a message
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